Store Policy
CUSTOMER CARE
Welcome! At Lollypop Kids and By Grace, we believe every interaction is an opportunity to serve others with the love and grace Christ has shown us. Our desire is to provide not only beautiful products, but also a shopping experience marked by kindness, integrity, and genuine care.
We want every customer to feel seen, valued, and cared for. Whether you’re shopping for children’s clothing, exploring our repurposed By Grace pieces, or searching for the perfect gift, our goal is to serve you with sincerity and kindness.
If you ever need help—whether it’s a question about materials, sizing, custom requests, or anything else—please reach out. We are committed to offering assistance in a way that reflects our values and honors the heart behind our business.
Your experience matters to us. We aim for everything we do to honor the truth of Ephesians 2:10, reminding us that we are God’s workmanship, created for good works.
PRIVACY & SAFETY
Your privacy and safety are extremely important to us. We are committed to protecting your personal information and ensuring a secure shopping experience.
Information We Collect
We collect only what is needed to process your order:
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Name, email, shipping/billing address
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Payment details (securely processed by trusted third-party providers)
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Order history and communication
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Basic browsing data to improve our website
We do not sell or share your information with outside parties unrelated to your purchase.
How Your Information Is Used
We use your information to:
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Process and deliver your order
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Provide customer support
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Improve our website and services
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Send updates if you subscribe (you may unsubscribe anytime)
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How We Protect Your Information
We use SSL encryption, secure payment processors, and restricted internal access to keep your data safe.
Cookies
Our site uses cookies to improve performance and make your shopping experience easier. You may disable cookies in your browser settings.
Your Rights
You may request to view, correct, or delete your personal information. You may also opt out of emails at any time.
Policy Updates
We may update this policy as needed. Any changes will be posted here.
WHOLESALE INQUIRIES
There are two wholesale options Lollypop Kids and By Grace offer.
The first option is to purchase items in stock.
The second option is to request custom items to sell in your shop. For example, if you are interested in selling the School Spirit Shirt, you could request that it be appliqued with your local schools letters and colors.
If you are interested in either of the two options, please fill out the contact form and someone will get back to you.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL